Business Process
Solutions
SAYA Recoveries presents a One Stop Customer Outsource Solution to its clients and considered by many as the preferred choice, Outsource Customer Contact Centre partner. We offer an Inbound and Outbound contact centre service facility. Our contact centre offers a multitude of different options when it comes to what it can be used for
Inbound Solutions
24/7/365 Whistleblowing & Anonymous Tip-Off line
We offer an independent 24/7/365 Whistleblowing Tip Off lines to our clients that allows employees and others to confidentially alert an organisation about suspicions of misconduct in the workplace. This is done through a variety of communication channels -online, phone, emails and face to face. We safeguard the anonymity of the whistle-blower and protect customer information through a high level of data security.
Inbound Solutions
Billing Inquiry Management
Excellent billing inquiry support is important to stay competitive in the business world. Our professional and experience inbound agents delivers the highest level of efficiency and attention to detail when handling any inquiry which in turn creates a fantastic customer experience. This service includes multi language speaking agents and state of the art technology.
Outbound Solutions
Research & Surveys
This service includes the collecting of critical information on market trends, buying pattern of customers, researching on your competitors for potential of growth etc, This will allow you to make informed decisions which will further enhance your business strategies and assist in knowing what your customers want!
Outbound Solutions
Welcome & Courtesy Calls
Our professional agents will call your new clients to create a healthy basis for a beneficial long-lasting relationship between yourself and your client. This gives one the opportunity to greet, offer assistance and answer any questions they might have. Our aim is to create high customer satisfaction levels from day one and keeping your cost as low as possible.
